PREORDER GUIDELINES

1.  FULL PAYMENT IS REQUIRED BEFORE PRODUCTION BEGINS.

2. ORDERS CANNOT BE CANCELED ONCE PLACED.

3. PAYMENT MUST BE COMPLETED ON OR BEFORE THE SCHEDULED PAYMENT DEADLINE.

4.SHOPEE CHECKOUT IS NOT ACCEPTED.

5. ALL ITEMS ARE MADE TO ORDER AND NOT ON HAND; WITH A REGULAR LEAD TIME OF 8 WEEKS, WHILE RUSH PRODUCTION IS AVAILABLE AT A HIGHER RATE WITH AN ESTIMATED LEAD TIME OF 4–5 WEEKS.

6. PLEASE NOTE THAT FOR SMALL ORDERS, THE PROCESSING SCHEDULE WILL DEPEND ON THE POSTED PREORDER BATCH SCHEDULE. WE GROUP THESE SHIPMENTS TO ENSURE EFFICIENCY AND KEEP YOUR COSTS LOW.

7. MINOR MISPRINTS OR DAMAGED PARTS WILL BE TRIMMED. FABRICS WITH MAJOR FLAWS WILL BE FULLY REFUNDED.

8. FOR PREORDERS, A 10% ALLOWANCE WILL BE ADDED TO ACCOUNT FOR MISPRINTS. CUSTOMERS ARE REQUIRED TO PAY FOR THESE EXTRA YARDS IF FREE OF MISPRINTS.

9. CUSTOMERS SHOULD PROVIDE A REFERENCE FOR THEIR PREFERRED PRINT SIZE. IF NO REFERENCE IS PROVIDED, THE SUBMITTED FILE WILL BE PRINTED AS IS.

10. ADDING OR CHANGING ORDERS IS NOT ALLOWED ONCE PAYMENT HAS BEEN MADE.

11. UPDATES WILL BE POSTED ON OUR INSTAGRAM ACCOUNT DURING THE WAITING PERIOD.

12. CUSTOM PRINTING REGULAR RATE IS PROCESSED PER BATCH, WITH A 1–2 WEEK ORDERING PERIOD BEFORE PRODUCTION LEAD TIME BEGINS.

13. SHIPPING FEE FROM OUR WAREHOUSE TO THE CUSTOMER’S ADDRESS ARE INCLUDED IN THE INVOICE. SHIPPING TIME IS NOT PART OF THE PRODUCTION LEAD TIME.